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Documentation SupportWhen I am Trying to create a delivery Order by passing the pickupTime as below, pickupTime: 2016-10-16T09:00:00+08:00 I am getting an error as below {"error":[{"errorMessage":"No service found","errorType":"Internal server error","errorCode":"500"}]} How do we know what is the actual error that we r facing. Kindly can u please provide us the correct Message in error Response.
Posted by UttarKumar 2 years ago
I have created a delivery in zyllem with my test account i.e (.org) I got a message as below, My question I have used this url : https://api.zyllem.org /api/v2/deliveries/create for creating a delivery Order in zyllem for my testing purpose is that order really placed / I will be getting whenever I create a new Delivery in zyllem. Kindly can you please give me clarity on this message. #PREPROD#Hi MPH Bookstores, We will be picking up a parcel from you for Nur Nadjiha binti Jalim(220523). Quick Ref: DB13 Address: No. 4 J... ETA: 29 Aug 2016, 01:00 PM - 05:00 PM Track/comment: http://my.zyllem.org/Track?tn=RU2016000118600&key=PN6erXdD7mwPodzdUsB4p8C5ldUosezOV2HDWD0x7j%2f9kSXsxTS5ndVRuA1AxE35 Delivery service by ZYLLEM MY. Powered by RocketUncle
Posted by UttarKumar 2 years ago
Please check the below code & let me know the Issue in it. URL :- https://api.zyllem.org/api/v2/services/forecast Respone from you API:- {"error":[{"errorMessage":"Sender postal code '46200' with country code 'MY' and address '3rd Floor, Lot 1 & 2, Bangunan TH,No.5, Jalan Bersatu, Seksyen 13 / 4' not found or not valid","errorType":"BadRequest","errorCode":"501"}]} My Inputs to Service:- {"pickupTime":"2016-08-15T08:53:00+08:00","senderLocation":{"address":"3rd Floor, Lot 1 & 2, Bangunan TH,No.5, Jalan Bersatu, Seksyen 13 / 4","countryCode":"MY","postalCode":"46200"},"receiverLocation":{"address":"B1505 Kelana D'Putera Condo,Kelana Jaya, ","countryCode":"SG","postalCode":"47301"},"parcels":[{"description":"Parcel","dimension":{"unit":"Cm","width":10,"height":10,"length":10},"weight":{"unit":"Kg","value":1}}],"onlyServices":["SAMEDAYAFTERNOON","SAMEDAYEVENING"]} Note:- Requesting for a quick response.
Posted by UttarKumar 2 years ago
Please check the below Input data & let me know what is the actual mistake in it. Response from your Service:- {"error":[{"errorMessage":"No service found","errorType":"Internal server error","errorCode":"500"}]} URL:- https://api.zyllem.org/api/v2/deliveries/create My Inputs :- {"eOrderId":"8001","sender":{"companyName":"MY Bookstores Sdn Bhd","contactName":"MY Bookstores","contactNumber":"+601123351153","location":{"address":"1st Floor, Lot 1 & 2, Bangunan TH, Seksyen 15 / 4","countryCode":"MY","postalCode":"46200"}},"receiver":{"companyName":"rodney","contactName":"rodney","contactNumber":"+6593583043","location":{"address":"B1505 Kelana D'Putera Condo,Kelana Jaya, ","countryCode":"SG","postalCode":"47301"}},"service":"SAMEDAYMORNING","pickupTime":"2016-08-23T09:00:00+08:00","parcels":[{"description":"Parcel","dimension":{"unit":"Cm","width":10,"height":10,"length":10},"weight":{"unit":"Kg","value":1}}],"comments":"Dear driver, be gentle with the box, fragile content."}
Posted by UttarKumar 2 years ago
I'm trying to get real time quotation working and after doing some research, it says I need to install Zyllem Carrier Services. Proceeded to install the said services but it throw me another error. After another hour of fiddling around and research, this page https://developer.zyllem.com/docs/zyllem-shopify-integration tells me I need to upgrade my plan. Now, not only am I perplexed, but I can't seem to find anything on my current plan or even an option to upgrade. Is there anyway for me to get real time quotation working or not?
Posted by Kelvin Won 2 years ago
Hi, i got this error message below: Server error: `POST https://api.zyllem.org/api/v2/deliveries/create` resulted in a `500 Internal Server Error` response: {"error":{"message":"System was not able to re-create route based on selected service Id '56d55a217839cf05f439caec'","ty (truncated...) can someone help me?
Posted by Achmad Fatoni 2 years ago
appreciate the author of the documentation can provide a very detail description of what it meant by error 500 - internal server error and what could cause the error to happened, and other sort of possible error code so that we can all refer to the documentation instead of when we hit an error we email to api-integration@zyllem.com, the development cycle never ends, I think I am first to approach since the company name was uncle rocket, hope this is attention properly so other developers that faces the same problem gets the same error tracing without going to the email (longer time)
Posted by johnny 3 years ago